Information we collect
We may collect account details such as your name, email address and mobile number; property enquiries and agent-submitted listing information; uploaded documents and media; and technical information such as device, browser, IP address and usage events.
How we use information
- Provide authentication, listings, enquiries and agent-management features.
- Respond to support and callback requests.
- Verify listings, prevent misuse and protect the platform.
- Improve our services and send communications you request.
- Comply with applicable legal obligations.
Sharing and service providers
We may share information with auction stakeholders when needed to respond to your request, and with service providers that support hosting, storage, communications, analytics and security. Images and documents may be processed through Cloudinary. We do not sell personal information.
Retention and security
We retain information for as long as reasonably necessary for the purposes described, contractual requirements, dispute resolution and legal compliance. We use reasonable administrative and technical safeguards, although no online system can guarantee absolute security.
Your choices
You may request access, correction or deletion of eligible personal information and withdraw optional communications. Some records may be retained where legally required or necessary to protect legitimate interests.
Cookies and external links
The platform may use essential storage and cookies for authentication and preferences. External auction notices and third-party websites are governed by their own privacy policies.
Contact us
For privacy requests, email sales@auctiondekho.com or write to Ring Road, R.K. Puram, South Delhi, New Delhi, 110066.